Junior Technical Consultant

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Junior Technical Consultant
Alpega Group
3.53.5 von 5 Sternen
Wien, W
Alpega Group 2 Bewertungen Lesen Sie, was andere Nutzer über diesen Arbeitgeber sagen.
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Wien, W

Vollständige Stellenbeschreibung
Alpega Group is seeking our next Junior Technical Consultant, who will be involved in collaborating with customers and internal stakeholders to provide technical consulting and support throughout project lifecycles and implementing solutions. The position can be based in Dornbirn or Vienna, Austria.


WHO ARE WE


The Alpega Group is a fast-growing, leading software company that offers modular solutions to manage transportation end-to-end and enable our customers to achieve greener transportation processes, with 35+ years in the business. Alpega TMS is a top 5 TMS provider, supporting more than 200.000 users in 80 countries, with their logistics processes.


Find more about our clients and services here Cloud-based transportation management software | Alpega Group

ABOUT THE ROLE**
As a Technical Consultant & Integration Specialist, you are responsible for onboarding carriers and freight forwarders to our Transportation Management System (TMS) through standardized B2B interfaces. You act as the primary customer-facing technical contact throughout the onboarding process, ensuring smooth onboarding delivery from initial setup through go-live.
This role focuses on configuration, troubleshooting, and coordination, rather than software development, and plays a key role in ensuring successful customer and partner integrations.

WHAT YOU WILL DO**
* Act as the primary technical point of contact for carriers and freight forwarders during interface onboarding.
* Coordinate and manage onboarding scope, timelines, and expectations with internal teams and external stakeholders.
* Configure integration settings in the TMS and prepare test data required for onboarding.
* Support and execute technical integration testing, including message validation, error analysis, and issue resolution guidance.
* Analyze interface messages and support carriers in resolving integration issues.
* Coordinate and support interface go-live activities and provide short-term post–go-live hypercare support.
* Communicate progress, risks, and milestones through regular and structured status updates.
* ...