OPS Process & System Specialist

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OPS Process & System Specialist
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Merken
Jetzt bewerben
Red Bull
* Vollzeit
* ab 2.605 € monatlich
* Berufserfahrung
* Homeoffice möglich
* Elsbethen
* Über das Unternehmen
501+ Mitarbeiterinnen
* Fuschl am See

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OPS Process & System Specialist
Elsbethen, Österreich
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As a OPS Process & System Specialist in our OPS Data & Process Governance team with a focus on our SAP SD/MM + TM tools, you will play a strategic and hands-on role in driving operational excellence, ensuring system reliability, and leading initiatives that enhance our processes.
Your expertise will be critical in supporting and improving our processes, analysing ticket root causes, and proactively addressing issues to prevent recurrence.
You will also take ownership of coordinating and executing small DPG projects, while acting as a key point of contact for internal stakeholders.
As a key part of the OPS Data & Process Governance team at Red Bull Headquarters in Elsbethen (Salzburg), this role leverages extensive expertise in ERP Systems, Transportation Management (TM), and cross-functional processes to drive operational excellence and strategic improvements within the organization. The focus lies on utilizing deep system knowledge in SD/MM/TM to ensure seamless system performance, proactively identifying and resolving complex process issues, and leading the implementation of impactful system and process optimizations.
Key responsibilities include ownership of strategic initiatives, coordination and management of system-related projects of various scopes and acting as a trusted advisor for process and system related topics. Additionally, the role plays a vital part in fostering knowledge transfer across teams, ensuring alignment of system capabilities with broader business objectives, and promoting a culture of continuous improvement within the organization.
RESPONSIBILITIES
Areas that play to your strengths
All the responsibilities we'll trust you with:
BUSINESS SUPPORT & SYSTEM MANAGEMENT
Responsible for ensuring smooth operations and high-quality support for SD/MM/TM processes within the organization.
* Serve as the primary point of contact for application end-users, addressing issues and inquiries (1st and 2nd level support) and managing resolution follow-ups with system key users.
* Conduct thorough problem analysis to resolve defects, fulfill requests, and implement solutions while preventing recurring incidents.
* Document ...